Software Engineer at Luno
Contributed to enhancing the customer onboarding experience by developing seamless Know Your Customer (KYC) verification flows, collaborating within an agile team to improve user engagement and compliance.
Luno
Software Engineer
About Luno
Luno is a global cryptocurrency company founded in 2013, operating across Africa, Oceania, the US, and Europe. The company aims to make cryptocurrencies easily accessible, providing a secure platform for buying, selling, and storing digital assets. With a mission to upgrade the world to a better financial system, Luno emphasizes safety, compliance, and user education in the rapidly evolving crypto landscape.
Role and Responsibilities
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Onboarding Flow Development: Worked as part of the Onboarding team to design and implement seamless customer onboarding experiences, focusing on KYC processes and verification to enhance user engagement and compliance.
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Agile Team Collaboration: Participated in agile ceremonies, including sprint planning and ticket estimation, to ensure efficient project delivery and team alignment. Collaborated closely with cross-functional teams to integrate onboarding solutions effectively.
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Mentorship and Code Review: Provided guidance and mentorship to junior developers, conducting code reviews and sharing best practices to foster professional growth and maintain high code quality standards.
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Stakeholder Engagement: Presented project progress and technical solutions to stakeholders, gathering feedback and aligning development efforts with business objectives to ensure the delivery of valuable features.
Impact and Reflections
During my tenure at Luno, I had the opportunity to delve into the cryptocurrency industry, contributing to the enhancement of the customer onboarding experience. Collaborating with a talented team, I focused on developing efficient KYC verification flows, ensuring compliance and a user-friendly process. Mentoring junior developers was particularly rewarding, as I witnessed their growth and integration into the team. Despite the unforeseen redundancy affecting a significant portion of the workforce, my time at Luno was marked by professional development and meaningful contributions to the company's mission of making cryptocurrency accessible and secure for all.